Privacy Policy

Last updated: 30/12/2025

At Tony Holt Design, we take your privacy seriously and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit www.tonyholt-design.co.uk, or www.tonyholt.design contact us, or engage with our services.

For the purposes of UK data protection law, we are the data controller, meaning we decide how and why your personal data is processed.

Who We Are

Company name: Platinum Design Consultancy Ltd
Trading as: Tony Holt Design
Registered Office: 12 Station Road, Poole, Dorset, BH14 8UB

If you have any questions about this policy or how we use your data, please contact us using the details at the end of this page.

How We Collect Your Personal Data

We collect personal data in the following ways:

Information you provide to us

You may give us personal information when you:

• Enquire about our architectural services or projects

• Contact us by email, phone, post or via our website

• Engage with us on social media

• Subscribe to newsletters or marketing updates

• Work with us as a client, consultant, supplier or contractor

This may include your name, contact details, company details, and any information you choose to share with us.

Information collected automatically

When you visit our website, we may automatically collect technical information such as:

• IP address

• Browser type and version

• Operating system and device type

• Time zone and approximate location

• Website usage and navigation data

This information helps us understand how our website is used and improve its performance. See Cookies below for further details.

Information from third parties

We may receive personal information from:

• Professional consultants and collaborators

• Clients or contractors where relevant to a project

• Publicly available sources (such as Companies House or professional registers)

How We Use Your Personal Information

We only use your personal data where the law allows us to do so. Our lawful bases for processing are set out below.

A. Consent

Where you have given us clear consent, we may use your information to:

• Send newsletters or marketing communications

• Respond to specific requests you have made

You can withdraw your consent at any time (see Your Rights below).

B. Contract

We use your personal data where necessary to:

• Enter into or perform a contract with you

• Provide architectural and related professional services

• Manage projects, appointments, invoicing and administration

C. Legitimate Interests

We may process your personal data where it is necessary for our legitimate business interests, including:

• Responding to enquiries and communicating with you

• Managing and promoting our practice

• Improving our website, services and client experience

• Network and information security

• Preventing fraud and unauthorised access

• Managing complaints, claims or legal matters

We always balance our legitimate interests against your rights and expectations.

D. Legal Obligations

We may process your personal data where required to:

• Comply with legal or regulatory obligations

• Respond to requests from public authorities or regulators (including the Architects Registration Board)

E. Vital Interests

In rare circumstances, we may use your information where necessary to protect your vital interests or those of another person.

Data Anonymisation and Aggregated Data

We may anonymise personal data so that it can no longer be linked to you. We use anonymised or aggregated data for research, analysis and reporting purposes.

Who We Share Your Personal Information With

We only share your data where necessary and appropriate.

Service providers

We may share information with trusted third parties who provide services on our behalf, such as:

• Website hosting and IT providers

• Email and cloud storage providers

• Professional advisers (e.g. accountants, insurers, legal advisers)

All third parties are required to keep your data secure and use it only in accordance with our instructions.

Professional collaborators

We may share relevant information with consultants, contractors or suppliers involved in delivering architectural services.

Legal or business transfers

We may disclose personal data:

• If required by law or regulation

• In connection with legal proceedings

• As part of a business sale, restructure or reorganisation

We will always take steps to ensure your data remains protected.

International Transfers

Some of our service providers may store data outside the UK or European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as contractual protections or recognised international transfer mechanisms.

How Long We Keep Your Information

We only retain personal data for as long as necessary, taking into account:

• The purpose for which it was collected

• Legal, contractual and professional obligations

• Accounting and record-keeping requirements

When data is no longer required, it is securely deleted or anonymised.

Security

We use appropriate technical and organisational measures to protect your personal data, including:

• Secure cloud storage

• Access controls

• Encryption and password protection

We have procedures in place to deal with suspected data breaches and will notify you and the ICO where legally required.

Cookies

Our website uses cookies to improve functionality and understand how visitors use the site.

Cookies are small text files placed on your device. They do not identify you personally.

We use cookies for:

• Website analytics (e.g. Google Analytics)

• Performance and usability monitoring

You can manage or disable cookies through your browser settings. Please note that restricting cookies may affect website functionality.

Further information is available at www.aboutcookies.org.

Marketing

We may contact you with marketing information about our services where:

• You have opted in

• We have a legitimate interest and you have not objected

You can opt out at any time by using the unsubscribe link or contacting us directly.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

• Object to direct marketing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

Photography

We regularly photograph our projects and activities. These images may include members of the public and are used for:

• Our website

• Social media

• Print and digital publications

• Press and marketing materials

Images are stored securely in cloud-based systems.

If you would like us to remove an image of you, please contact us and we will review your request.

Links to Other Websites

Our website may include links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how we use your data, please contact:

Tony Holt Design
Platinum Design Consultancy Ltd
12 Station Road, Poole, Dorset, BH14 8UB